Getting to Resolution

Getting to Resolution

Turning Conflict Into Collaboration

eBook - 2009
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This thoroughly revised and updated work offers new principles and new tools to show how to get to real, lasting resolution of personal, business, organizational, or community conflict.
Publisher: San Francisco, CA : Berrett-Koehler Publishers, c2009.
Edition: 2nd ed.
ISBN: 9781605095806
160509580X
9781576757888
1576757889
1576757714
9781576757710
Characteristics: 1 online resource (xxiv, 270 p.) : ill.

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j
jvazquez1
Jan 31, 2012

Very easy-to-read book with practical examples not only for business but personal issues. The methodology explained is very straightforward and it follows a logic sequence to encourage people to communicate rather than litigate.

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