The Success Case Method
Find Out Quickly What's Working and What's NoteBook - 2003
The Success Case Method (SCM) offers a simple, carefully crafted way of determining how well a new organizational initiative is working. Already shown to be effective in dozens of organizations, SCM is based on five steps: focusing and planning the study; clearly defining what outcomes will be considered success; identifying success cases; conducting interviews to learn exactly how success was achieved; and communicating results throughout the organization. Written by an internationally recognized expert in evaluation and training effectiveness, these are fast and foolproof techniques.
Publisher: San Francisco, CA : Berrett-Koehler, c2003.
Characteristics: 1 online resource (xv, 220 p.) : ill.