The Waiter & Waitress and Waitstaff Training Handbook

The Waiter & Waitress and Waitstaff Training Handbook

A Complete Guide to the Proper Steps in Service for Food & Beverage Employees

eBook - 2016
Average Rating:
1
Rate this:
Numerous industry surveys show that waitstaff service is often the primary factor in a customer's decision to return to the restaurant or go to a competitor instead. This newly revised and updated training handbook was designed for all food service serving staff members. It covers every aspect of restaurant customer service from hosts and head waiters to waitresses and wine stewards.
Publisher: [Place of publication not identified] :, Atlantic Publishing Group, , [2016]
Copyright Date: ©2016
ISBN: 9781620230725
Characteristics: 1 online resource (282 pages)
Additional Contributors: Brown, Douglas Robert 1960-
Restrictions on Access: Access limited to subscribing institutions.

Opinion

From the critics


Community Activity

Comment

Add a Comment

filmguy86 Jul 25, 2012

I read this book and finally sensed my problems as a waiter. It goes over basics for TRAINING WAITERS, in effect, keeping you ahead of today's competition. Arduser breaks down the environment simply, and although she could've included some extra details and illustrations, I appreciated the lists and applied techniques in this handbook. For many years I thought I was incompetent: That's not the case, and in this book, you'll understand the prevelent ignorance of management and restaurant owners. Don't rely on them for your survival: Train yourself! Also see: "Waiter and Waitress Training: How to Develop Your Staff for Maximum Service & Profit."

Age

Add Age Suitability

There are no ages for this title yet.

Summary

Add a Summary

There are no summaries for this title yet.

Notices

Add Notices

There are no notices for this title yet.

Quotes

Add a Quote

There are no quotes for this title yet.

Explore Further

Subject Headings

  Loading...

Find it at PCCLD

  Loading...
[]
[]
To Top